Coronavirus (COVID-19)

General Information banner

If you are looking for specific up-to-date information or advice about Coronavirus (COVID-19) visit the Victorian Government Department of Health and Human Services (DHHS) website. Their information is regularly updated and provides specific health and medical advice, including targeted information for:

For the latest information on the Victorian Government’s Coronavirus (COVID-19) reopening roadmap for Metropolitan Melbourne visit the Victorian Government website.

Current Restrictions

At 5pm on 31 December 2020 the following restrictions were put in place in Victoria:

  • The number of people who can visit a home per day (either at once or across the day) are reduced to 15 (excluding members of the household and children under 12 months).
  • Masks will be mandatory indoors. If you are planning to leave your home take a mask and it needs to be worn any time you are inside apart from when you’re eating or drinking.

For more information on current restriction levels visit the Victorian Department of Health and Human Services website.

In line with current restrictions the following Brimbank Council facilities are open:

  • Playgrounds.
  • Off-leash dog parks.
  • Outdoor exercise equipment.
  • Public BBQ Facilities.
  • Skate parks.
  • Keilor Public Golf Course (limits and restrictions apply).
  • Sunshine Leisure Centre (limits and restrictions apply).
  • St Albans Pop-Up Gym (limits and restrictions apply).
  • Brimbank Libraries (limites and restrictions apply).
  • Brimbank Resource Recovery Centre.
  • Brimbank Maternal and Child Health Service (face to face appointments, telehealth and/or telephone consultations for all children 0-3.5 years).
  • Tennis courts (limits and restrictions apply – bookings need to be made via local tennis club).
  • Customer Service Centres in Sunshine and Keilor are now open Monday to Friday, 8:45am – 5pm.

The following Brimbank Council facilities and services remain temporarily closed:

  • Community halls and meeting rooms.
  • Watergardens Customer Service Centre.

Contacting Council

Customer Service Centres in Sunshine and Keilor are now open Monday to Friday, 8:45am – 5pm. Restrictions to meet social distancing requirements have been applied. To protect the health and safety of both our staff and community, your compliance would be appreciated

Due to COVID-19 our Watergardens Customer Service Centre is temporarily closed until further notice.

For your convenience, besides visiting our Keilor or Sunshine Service Centres, there are other ways you can contact us. 

If you would like to report an issue or request a service, you can do this through

Please also check out other parts of this website, which are updated daily with the latest information relating to Council services.

You can also contact us by:

  • Phone: (03) 9249 4000 (Monday-Friday: 8.45am-5pm. After 5pm calls go to our after-hours service).
  • Email: 
  • Fax: 03 9249 4351
  • Mail: PO Box 70, Sunshine VIC 3020

Brimbank Chat

You can chat to a Customer Service Team member between Monday-Friday: 8.45am – 4.45pm. Look for the ‘Brimbank Chat’ icon on the right-hand side of the page.

Getting tested banner


Even if they are only mild, get tested if you have any of these symptoms:

  • Fever, chills or sweats
  • Cough or sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell or taste
  • Headaches, muscle soreness, stuffy nose, nausea, vomiting, and diarrhoea may also considered.

All Victorians can use the online self-assessment tool:

Getting tested helps keep your family and community safe

Important information about getting tested: 

  • The coronavirus (COVID-19) test is free for everyone. 
  • The testing clinic does not need to know your visa status. 
  • If you are worried about losing income while you wait for your test results, you may be eligible for a $450 payment
  • If you test positive or are a close contact of a confirmed case, you may be eligible for a $1,500 payment
  • Call the Coronavirus hotline if you require more information on 1800 675 398. If you require an interpreter, call TIS National on 131 450.  

Where you can get tested

Testing sites have been set up at various locations in and near Brimbank. Sites and hours of operation can change. Please visit for the latest information.

Please note: Children aged five years and over can be tested at a pop-up testing location. However, due to the constraints of testing through a car window, children aged under five years cannot be tested at drive-through locations. It is recommended that hildren under five years can get tested at hospital respiratory clinics (Sunshine Hospital Respiratory Clinic – details below) or GP respiratory clinics.

Testing locations in Brimbank

Sunshine West Community Centre (25 Kermeen Street)
Drive-through  & Walk-in clinic: Summer Hours – Monday to Friday 7.30am – 3.00pm; Sunday 9.00am – 3.00pm (Closed Saturdays)

Victoria University St Albans Campus (Outdoor carpark, McKechnie Street, St Albans)
Drive-through clinic: Monday to Sunday 9.00am – 8.00pm (Closing times may vary please check for latest information).

IPC Health Deer Park (106 Station St)
Drive-through clinic: Summer Hours – Monday to Friday 7.30am – 3.00pm

Sunshine Hospital Respiratory Clinic (176 Furlong Road, St Albans)
Walk-in testing: Monday to Sunday 10.00am – 6.00pm

Australian Clinical Labs (ACL) St Albans (309 Main Rd E, St Albans) NOTE: GP Referral Required
Visit your doctor first to get pathology request forms before going to this testing site
Walk-in testing: Monday to Friday 8.00am – 4.00pm

Australian Clinical Labs (ACL) Sunshine (2 Kennedy Street, Sunshine) NOTE: GP Referral Required
Visit your doctor first to get pathology request forms before going to this testing site
Walk-in testing: Monday to Friday 8.00am – 4.00pm; Saturday 8.00am – 1.00pm

4cyte Pathology Sunshine (14 Hertford Rd) NOTE: GP Referral Required
Visit your doctor first to get pathology request forms before going to this testing site
Drive-through testing: Monday to Friday 8.00am – 5.00pm; Saturday & Sunday 1.000am – 5.00pm

Call-to-Test Service

The Call-to-Test service is available to vulnerable Victorians to get tested for coronavirus (COVID-19) at home with a qualified health clinician. The service will provide access for people who cannot leave home due to injury, mobility or other eligible reasons.

Access to the Call-to-Test service will be available for those who have symptoms and

  • Have an injury, chronic health issue, frailty affecting mobility
  • Have moderate to severe physical or psychological disability
  • Care for a person with moderate to severe disability

More information at

Translated resources banner

If you have loved ones, friends or neighbours that need information in a language other than English about coronavirus, getting tested, stopping the spread, and the Government’s restrictions around numbers of people gathering together, translated resources can be found at:




Brimbank resources in other languages

Additional material is also available: 








What the City of Brimbank is doing

Council plays a vital role in ensuring public health and will continue to monitor the situation, and take advice from the government health agencies daily to adjust to new information as it becomes available.

This is a serious public health situation and the health, safety and wellbeing of our community is our number one priority. During this time we may take longer to respond to unrelated service or maintenance requests.

We have put in place a number of measures, ranging from cancelling events that would draw large numbers, to closing Council facilities that are high traffic zones consistent with current restriction levels.

We’ve tried to strike a balance to ensure essential services can continue in a safe and responsible manner, and make sure supports are in place for the elderly and more vulnerable in our community.

Council apologises for any inconvenience caused by all these measures but we have a duty of care to our community and staff, and need to make sure we take appropriate measures to help limit the spread of the virus and support the required social distancing.

Council’s Coronavirus Response & Recovery Strategy

Brimbank Council is implementing a Coronavirus (COVID-19) Response and Recovery Strategy to help address the spread of the COVID-19 virus in Brimbank and limit impacts on the community, businesses, and cultural and sporting groups across the municipality.

19 Point Action Plan for COVID-19 Recovery and Response

Brimbank’s 19 Point Action Plan for COVID-19 Recovery and Response provides the Federal Government, State Government and non-government entities with a starting point and a pathway to partner with Council to help our community respond to the health, wellbeing and economic consequences of a prolonged and evolving pandemic.

Community Impact Analysis

Brimbank’s Community Impact Analysis has been undertaken to better understand the economic effects and impacts of COVID-19 on Brimbank businesses and the community. It looks to the future on how we can listen and work in partnership to strengthen and rebuild services, guided by emerging needs.

Working for Victoria, Working for Brimbank

Unemployed Brimbank residents can apply for jobs with Brimbank City Council through the Victorian Government’s Working for Victoria program. To find out more here.

Finding ways to ease the financial pressure during COVID-19

The COVID-19 (coronavirus) outbreak is causing economic disruption in many sectors including retail, tourism and hospitality, education, property, manufacturing and supply chains.

If your business is being affected, there is Council information, support, and resources available that can be found here.

We know that like other areas, Brimbank is doing it tough. Just as we’re finding innovative ways to continue to deliver for our community and look after those most at risk, Council is also looking at how we can reduce the pressure on our ratepayers, businesses and sporting clubs.

This includes:

  • Options for rates relief
  • Relief for sporting clubs
  • Supporting local business
  • Extensions to community grants
  • Animal registrations fees on hold

The focus with these initiatives is immediate relief and assistance, as a first step in a multi-pronged recovery approach. 

If you’re the ratepayer of a property in Brimbank and are experiencing financial hardship due to he coronavirus (COVID-19) pandemic then please complete our COVID-19 Hardship Application (also available in Vietnamese) to make arrangements or defer your rates payments.

Council is further working on a broader stimulus and engagement strategy for the medium to longer term for when businesses and communities can re-open their doors. This broader planning should be a partnership approach with business and community.    

Brimbank Recovery Grants program

Support Services

We understand community members are being impacted by COVID-19 in different ways.

Visit our COVID-19 Support Services page for a list of emergency relief resources available to Brimbank community members.

Other Assistance Available 

  • The Australian Red Cross understands that many people have been impacted by COVID-19, and that you may need some financial relief to meet your most urgent needs. For financial relief to meet urgent needs during the COVID-19 pandemic visit The Australian Red Cross’ Emergency relief support page.


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